🚨 Experiencing Delay 🚨
We are having an additional 4-7 business day delay due to labor shortages. This primarily effects orders that have engraving option added.
We are just a bit backed up :) Will figure it out!
Your order will arrive in your mailbox in a purple envelope. There is no tracking for orders with free shipping as it comes with USPS first class mail.
UPDATED: 04/07/25
How can we help?
Please provide as much information as possible.
Customer Service
Our customer service team is available M-F 9:00am EST - 4:00pm EST.
It may take up to 24 hours for a response.
Wholesale
Reach out to sales@heybuddy.io if you're looking to add our tags to your shelter or pet store.
Delivery
Shipping: 3-8 business days (name engraving can extend this 4-6 days).
International: 12-18 days
THE MODERN PET TAG
24/7 EFFORTLESS PROTECTION
JOIN 300,000+ PETS
THE MODERN PET TAG
24/7 EFFORTLESS PROTECTION
JOIN 300,000+ PETS
THE MODERN PET TAG
24/7 EFFORTLESS PROTECTION
JOIN 300,000+ PETS
