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Let's answer any concerns you may have. We got you covered.
What is HeyBuddy?
HeyBuddy is the latest in SMART pet tags. Just scan or tap our tags with any phone to see your pet's profile and safety features.
Our community is one of the fastest growing in the world 🌎!
How does it work?
Simply scan your HeyBuddy device with any phone and pull up a fully personalized profile of your pet.
The owner of the tag can update the information, add pictures, posts, safety information, medical and so much more.
There is no app required to scan.
Do I need a subscription?
Nope! You do not need a subscription to scan or get push notifications.
What can I put on my HeyBuddy pet profile?
Pretty much anything.. We have the most in-depth profile out of any smart tags available on the market.
- Medical information
- Multiple phone numbers, emails, addresses
- Pictures
- About me Bio
- Breed, sex, age, vaccinations, neutered, spayed
- Safety status
- Social media links
Have suggestions? Email us!
Why choose HeyBuddy VS others?
Honestly, I can say we have the latest software and features from any competitor. Its why over 300,000 pets choose HeyBuddy for their safety.
Is there a warranty?
Yes! We offer a warranty for the lifetime of your pet. The HeyBuddy Club does not leave any pets behind!
This is one of the reasons so many people (and pets) choose us!
Learn more about our warranty program.
Can I control who can see my pet's information?
The elephant in the room with traditional pet tags is that your details like phone number and email are always visible.. Even to unwanted eyes.
HeyBuddy, allows you display only the exact information you want people to see. You can toggle the options at anytime.
Our intuitive privacy control panel has you covered!.
Does this work worldwide?
Absolutely! Our servers operate globally, ensuring that even if your pet travels to South America for a vacation, the tag remains scannable and functional.
Is there an APP required to scan?
Nope! All you need is a phone. The same as a traditional pet tag.
Just scan the tag with any smartphone. Easy and simple.
Are your tags waterproof?
Yes! All of them.. And if they do ever break - we have a lifetime warranty on our tags.
Refunds & Returns
We offer a 100% refund only in the event of product damage or faulty items upon delivery.
Returns are not accepted unless the item is damaged upon arrival, with proof of damages required to be emailed within 3 days of delivery. To initiate a return, please email (chat@heybuddy.club) with the subject 'Returns', providing your order number, name, and reason for return. The seller will furnish instructions on where to send the returned goods. Customers are advised to obtain proof of postage to prevent any potential "lost packages" scenarios, and please note that shipping costs for returned items are the customer's responsibility.
Upon receipt and inspection of the returned item, a confirmation email will be sent to the customer regarding the refund status. If the refund is approved, it will be processed, and the credited amount will be applied to the customer's credit card or original payment method shortly thereafter.
From The Club..
These are from all verified HeyBuddy Club users! ✅
BETTY-JEAN PARK
Peace of Mind
We got Bomber his HeyBuddy scan tag for his collar and it is perfect! We uploaded all info including his ESA registration, vaccine records, and all our contact information. Definitely brings peace of mind to keeping our beloved pup safe!
Debi Hamilton
Scanning
I love these tags! We recently adopted a very skittish little chihuahua and got the slide on rubber tag for her collar, then decided to also get the pink crown tag for her harness. Now I am feeling a little more comfortable that if she ever does slip away from us, someone can easily find/contact us!
Karen P.
Easy Setup
I needed to make sure he would get home if he roamed off so I got the HeyBuddy tag. It was simple to set up and it arrived when expected. All anyone has to do is scan his tag and they’ll know everything about him . There’s pic of him on the website as well. I highly recommend HeyBuddy.