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Please Note: Orders with personalization, such as name engraving, require an additional 5 business days for processing. This is in addition to the standard free shipping time of 4â10 business days. Business days do not include weekends or major holidays.
Orders with free shipping come to your mailbox within 15 business days.
Orders with paid shipping will arrive in 3-6 days total.
How can we help?
Please provide as much information as possible. Please read the above message before emailing.
Contact Us
Our customer service team is available M-F 9:00am EST - 4:00pm EST.
It may take up to 24 hours for a response.
Reach out to sales@heybuddy.io if you're looking to add our tags to your shelter or pet store.
Shipping: 4-10 business days (name engraving can extend this 5 days).
International: 12-18 days
